Why facilitation skills are a prerequisite for good collaboration and successful user-centered services
In the era of hybrid work, the amount of meetings has skyrocketed. Also, poor communication, lack of collaboration and difficulties to prioritize have become very common challenges in our daily lives. It’s not rocket science, and we all know that successful teams are the ones that collaborate well and make amazing services.
How can you help your teams collaborate better, make better decisions, and feel better?
In this event, we’ll shed light on how facilitation skills are a key to good collaboration, crucial for team growth, and enabler for more customer-centric services. You’ll get tools and tips that you can incorporate into your work right away and become inspired by how great collaboration makes a difference.
You will learn:
- What facilitation is and why everyone should learn it
- What is the link between good team collaboration and successful products
- Why teams should invest in facilitation skills development
Agenda:
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8.30
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Breakfast & networking
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9.00
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Welcoming words
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9.05
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Keynote: How come team collaboration and successful services have facilitation as a common factor? Facilitation as a skill to improve teamwork and decision-making, Vitali Gusatinsky, Design Lead & Satu Heikinheimo, Strategic Design & Coaching, Fraktio
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9.35
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Discussion: How to create better collaboration in remote working environments? Vitali Gusatinsky, Design Lead, Fraktio, and Henna Hankilanoja, Head of Business Development, Forenom
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10.00
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Networking
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10.30
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Event ends
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Warmly Welcome!