Design Sprint kickstarted a user-oriented product and new ways of working

We chose Fraktio because they had a comprehensive experience of the process and an empathetic approach starting from the first conversations. We hit it off from the start.

Our expectations were high and they were met – the Design Sprint went really well.

We have gotten internal feedback about how well it was facilitated. Lauri and Vitali are professional and empathetic. Their knowledge was in a key role.

Brainstorming and workshopping together at the same table was a very efficient way to work, as matters could be approached from many different angles at the same time. Plenty of ideas are generated by brainstorming together. It pays off: even though all ideas aren’t necessarily relevant, the best ones are among them.

Had we started to execute this some other way, we’d have gotten to the validation stage of the idea months later. Now, we immediately noticed what works and didn’t start to develop the wrong kind of product. We saved plenty of time, money, and resources.

The value and benefit generated by Design Sprint can still be seen in the way we work.

We often use what we learned during the sprint as a guideline in our operations. We’ve taken Design Sprint into internal use and utilize the things we learned from Fraktio throughout the company. The sprint also strengthened our interest in design-based thinking. The client experience is at the center of our strategy, and the processes of design-based thinking take us closer to this goal. We are on our way to the next step in design maturity. For that, we can thank Fraktio.